Every Channel, One Customer
Calls, WhatsApp, Instagram, SMS, your website, Slack, and whatever you add next, all land in one queue. The person who messages tonight and calls tomorrow is one record, not two.
AI staff for the front of your business
Your Front Desk Runs Itself. You Keep the Record.
Enquiries, orders, bookings and support arrive on every channel you sell through. Tegain works them against your real catalogue, calendar and customer list, then writes the result into the systems you already run.
One evening, start to finishNo one at the desk
It Holds a Role, Not a Script
Give it a goal and the rules it works under. It reads the records your staff read, acts inside your limits, and logs every decision against the same customer.
Checks, Then Commits
Price from your catalogue, count from your stock, slot from your calendar. It holds what it offered, so the next person to ask gets the truth.
Ends as a Record
Every finished conversation becomes an order, a booking or a qualified enquiry, then syncs out to the system you already run. Nothing is retyped.
Switch On What You Actually Do
Work comes in three shapes. Switch on the ones you do, and the assistant learns those jobs.
For Shops and Ecommerce
Your Catalogue Answers for Itself.
It quotes the live price, refuses to oversell, holds the stock and collects the payment. The order lands in your store, not on someone's phone.
EcommerceRetailD2C brandsWholesale
See How It Works for ShopsFor Booking Platforms and Agencies
The Calendar Fills Without You.
It reads what is genuinely free, holds the slot during the conversation, takes the deposit, and puts a cancellation back on sale the moment it frees up.
ClinicsSalons & spasStudiosTravelEvents
See How It Works for BookingsFor Service Providers
The Midnight Enquiry Stays Warm.
It answers the midnight enquiry, qualifies it on scope, budget and timeline, books the consultation and keeps chasing the proposal nobody remembered to chase.
AgenciesConsultanciesTrainingReal estateContractors
See How It Works for ServicesIntegrations
Carriers on One Side, Your Systems on the Other
Bring your own numbers, accounts and gateway, or use ours. Everything syncs two-way with field mapping, so your fields stay your fields and nothing has to be replaced.
Channels and carriers
Twilio
Voice, SMS
Plivo
Voice, SMS
WhatsApp Business
Chat, Outreach
Instagram
Direct Messages
Gmail
Email, Threads
Meta Platform
Templates, Opt-in
Slack
Internal Handover
Systems it writes into
Shopify
Products, Stock, Orders
Razorpay
Payments, Refunds
Tally
Invoices, Nightly
Zoho Books
Invoices, Nightly
HubSpot
Leads, Enquiries
Google Calendar
Availability, Bookings
100+ integrations, and counting.
Outlook, Exotel, PayU, Stripe, Salesforce and the rest, all two-way and all field-mapped. If the tool you run is not on the platform yet, tell us and we will build it for you.
Setup
Configured, Not Built
There is no development project and no integration sprint. You connect the accounts you already have, switch on the work you actually do, and write down the limits the assistant works inside. All of it is a settings screen.
Change any of it whenever you want. Nothing needs redeploying, and nothing you change is lost from the record.
Connect What You Already Have
Your store, your calendar, your gateway, your numbers. Sign in once; nothing is migrated and nothing is replaced.
Switch on the Work You Do
Journeys are where skills come from. Turn on Selling and it can quote; turn on Booking and it can hold a slot. Run all three if you do all three.
Write Down the Limits
What it may decide alone, what it must escalate, and who it escalates to. Most of the setup is deciding what you want it to say.
Beyond the platform
Building the AI Brain of the Company
The platform is configured, not built, and most businesses need nothing else. The rest need their own systems built, agents across every department, and one intelligence layer coordinating all of it: a brain that takes a goal and drives it to done. That is run as a programme, scoped to your operation.
How Transformation WorksDigitalization
Paper, spreadsheets and WhatsApp move into one connected system, until every action becomes trackable data.
Agentic Automation
An audit finds the workflows eating the most hours, then AI staff take them on, one department at a time.
Autonomous AI
One intelligence layer coordinates every agent and takes the workflow decisions, at any hour.
Watch It Run Against Your Own Workflow
Thirty minutes on a call. We point an assistant at your real catalogue or calendar and you send it something awkward.