Privacy Policy

1. Introduction

Tegain Private Limited ("Tegain", "we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information - name, email address, phone number, and company name provided through contact or enquiry forms.
• Communication data - messages, enquiries, and correspondence you send to us.
• Usage data - information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Technical data - IP address, browser type and version, device type, and operating system.
• Newsletter subscriptions - email address provided when subscribing to our AI Automation Newsletter.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested.
• To send our newsletter and relevant updates where you have subscribed.
• To improve and personalise your experience on our website.
• To analyse website usage and improve our content and offerings.
• To comply with legal obligations and enforce our terms.
• To protect the security and integrity of our website and services.

4. Legal Basis for Processing

Where applicable under data protection law, we process your personal data on the following legal bases:

• Consent - where you have explicitly opted in, such as for newsletter subscriptions.
• Legitimate interests - to operate, improve, and communicate about our services.
• Contract performance - where processing is necessary to fulfil a service agreement.
• Legal compliance - where processing is required to meet legal or regulatory obligations.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data in limited circumstances:

• Service providers - third-party vendors who assist in operating our website and services, bound by confidentiality obligations.
• Legal requirements - where required by law, court order, or government authority.
• Business transfers - in the event of a merger, acquisition, or asset sale, subject to standard confidentiality protections.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, we securely delete or anonymise it.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience and analyse usage patterns. You may control cookie settings through your browser. Disabling cookies may affect certain functionality of the site.

8. Your Rights

Subject to applicable law, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data.
• The right to withdraw consent at any time where processing is based on consent.
• The right to object to or restrict certain processing activities.
• The right to data portability where technically feasible.

To exercise any of these rights, please contact us at hello@tegain.com.

9. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website following any changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at hello@tegain.com.