Booking

  • Clinics
  • Salons and spas
  • Studios
  • Travel and tours
  • Events
  • Service centres

The Calendar Fills While Every Pair of Hands Is Busy

It reads your live availability, holds the place, takes the deposit and handles the reschedule. On calls, on WhatsApp and on your website.

One Calendar

Connect the Calendar You Already Keep

Staff carry on working off the same shared calendar. Nobody changes how they work.

Connects To

  • Google Calendar
  • Outlook
  • Your booking system
  • Ticketing
  • PMS
  • POS

A walk-in booked by hand is seen immediately, and that place stops being offered.

The Workflow

How a Call Becomes a Confirmed Booking

Seven stages. The calendar goes in, the channels arrive, and nothing in the middle needs a person.

01Your calendarGoogle CalendarTicketingPMS · POS02The channelsPhoneWhatsAppWebsiteTegainDURING THE CONVERSATIONAFTER IT03Reads realavailabilitySLOTS04Holds theplaceSLOTS05Deposit,on the callPAYMENTS06Writes thebooking backBOOKINGSYour gateway07Reminders, reschedules and the empty hour refilledBROADCASTS · SLOTSReminder sentReschedule at midnightWaitlist offeredRebook nudgeBACK ON SALE

The Workflow

Your Calendar Goes In

Connect the calendar, ticketing or reservation system you already run, with your services, seats, departures, durations, staff and opening hours. The assistant reads the same availability your team reads.

ReadsBookables · Slots
THE SYSTEM YOU ALREADY RUNThis weekMTWTFOPEN 9:00 TO 19:00 · 9 STAFFREADSWHAT COMES ACROSSServices and durationsStaff and roomsSeats and tablesDepartures and ticketsOpening hoursBOOKABLES · SLOTS01Whatever you already runGoogle CalendarTicketingPMSPOSYour booking system

The Workflow

The Call Comes In

The phone rings while every pair of hands is busy. It gets answered anyway, along with WhatsApp and the website, all against the same calendar.

ReadsChannels
WHILE EVERY PAIR OF HANDS IS BUSYWith a clientMid treatmentOn the floorPhone7:40pmRingingWhatsApp9:15pmMessageWebsite11:04pmEnquiryONE CALENDARSaturday1:302:153:003:454:305:15

The Workflow

It Reads What Is Genuinely Free

Real availability for the appointment, seat, table, room or departure asked for, with the right staff and the right duration. Two channels cannot sell the same slot, because both read one record.

ReadsSlots · Bookables
THE ASKSaturday afternoon45 minWith Arun1:302:153:003:454:305:15ArunTAKENFREETAKENTAKENFREETAKENRoom 2FREETAKENTAKENFREETAKENFREETable 4TAKENTAKENFREETAKENFREETAKENOFFERED TO THE CALLERSat 2:15pmSat 4:30pm

The Workflow

It Holds the Slot

The chair, the table, the room or the seat is held during the conversation, not after it, and released if the conversation does not finish. Nobody is promised a place that has gone.

WritesSlots
TWO CHANNELS, ONE RECORDFIRST CHANNELThe call7:41pmLiveHOLDSSLOT RECORDSat 4:30pmArun · 45 minHeld9:41COUNTDOWNSECOND CHANNELWebsite7:42pmUnavailableWHILE THE HOLD IS LIVEEvery other channel sees the slot as gone.RELEASED IF THE CONVERSATION DOES NOT FINISH

The Workflow

A Deposit, If You Take One

A link from your own gateway, by WhatsApp or SMS, while the customer is still on the call. Deposits are the single most effective thing you can do about no-shows.

Reads and WritesPayments
STILL ON THE CALLCall in progress03:12SENT BY WHATSAPP₹200 to hold the slotPay ₹200Sent 7:43pmLINKPAIDYOUR OWN GATEWAYYour merchant accountYour rates, your moneyNothing routes through usON THE BOOKING, BEFORE THE CALL ENDSDeposit ₹200Paid 7:44pmBalance on the day

The Workflow

The Booking Is Written Back

Into the calendar your staff already work from, with the customer record attached. A walk-in booked by hand is seen immediately and stops the slot being offered again.

WritesBookings
ONE CALENDAR, TWO HANDSSATURDAY1:30 · Booked2:15 · Free4:30 · #44715:15 · Walk-in6:00 · FreeTHE ASSISTANT WRITESTegainBOOKED BY A PERSONWalk-inFront deskThe walk-in slot stops being offered on every channel.BOOKINGS

The Workflow

Reminders, Reschedules and the Chair Refilled

The reminder that stops the no-show, the reschedule handled at midnight, the freed slot offered to the waitlist, and the nudge to rebook when it is time.

WritesBroadcasts · Slots
AFTER THE BOOKINGFRIDAY 4:30PMSee you tomorrow,Saturday 4:30.Reminder sentSATURDAY 12:04AMMove to Sunday?Sun 11:45 openMoved to SundayIMMEDIATELYSat 4:30pmBack on saleTo the waitlistTHE WAITLISTChair refilledPriyaAccepted 12:06amAhmedOfferedNitaOffered

Two-Way, Always

One Source of Truth, Not a Second Copy

Everything the assistant reads comes out of the system you already run, and everything it agrees goes straight back into it. The catalogue, the calendar and the customer list stay where they are, so there is no second version to reconcile and nothing to re-enter.

CHANNELSPhoneWhatsAppWebsiteTegainTWO-WAYTWO-WAYYOUR CALENDARGoogle Calendar · Ticketing · PMSSat 2:15pmSat 4:30pm heldONE RECORDSold onceYOUR GATEWAYDeposits and part paymentsPaymentsYour account, your rates, your money

Two channels cannot sell the same slot, because both read one record.

  • Reads What You Have

    Products, prices, stock, availability and customer history, live at the moment it answers.

  • Writes What It Agrees

    Orders, bookings, payments and customer details, created in your system as if your team had typed them.

  • Field Mapping, Both Ways

    Your fields stay your fields. Nothing is renamed and nothing is forced into our shape.

Seamless, Not a Migration

It Sits Over What You Already Run

Everything you use today stays exactly where it is. One API platform connects to it, reads what it holds and writes back what the assistant agrees, so your systems keep being the system of record and your team keeps working the way it already does.

  • Nothing Is Replaced

    No migration, no export, no parallel copy to keep in step. Your store, calendar, CRM and gateway carry on as they are.

  • One API Across All of It

    Every connected system is reachable through the same platform, so a new channel or a new tool is a connection, not a project.

  • Field Mapping, Both Directions

    Map any Tegain field to any field in the system you run. Nothing is renamed and nothing is forced into our shape.

  • Custom and In-House Too

    Built your own store, booking engine or ERP? If it has an API, it connects. If it does not, we will tell you plainly.

A Worked Example

One Call, Start to Finish

A Saturday asked for at 7:40pm, and a Friday reschedule that puts the freed place back on sale.

THE CALLTHE CALENDARKMINCOMING CALLKavya MenonMobile03:12Answered by MayaKavya7:40pmAnything Saturday afternoon? Haircut and beard trim.MayaASSISTANT7:41pm2:15 or 4:30, both with Arun. Which works better?Kavya7:41pm4:30, please.MayaASSISTANT7:43pmThere is a ₹200 deposit. I will WhatsApp the link.MayaASSISTANT7:44pmConfirmed, Saturday 4:30 with Arun. See you then.TWO DAYS LATERKMKavya MenonWhatsAppFridayFriday 9:12pmCan I move it to Sunday morning?9:12pmSunday 11:45 is open.Your deposit carries over.9:12pmSLOTS READSat 2:15pmSat 4:30pmboth with ArunBookables · 45 minSLOT HELDSat 4:30pmHeld for 10 minReleased if the call does not finishPAYMENTLink sent · ₹200PaidYour gateway, your accountBOOKING WRITTEN BACKBooking #4471Reminder Fri 4:30pmIn the calendar your staff already work fromMOVEDSun 11:45amDeposit carries overThe same booking, movedBACK ON SALESat 4:30pm on saleWaitlist offeredOffered the moment it opened

Nobody at the salon touched a calendar.

What It Does

The Four Things That Change

  • Answers Every Call

    At 7pm, at midnight, and while every pair of hands is busy.

  • Holds a Real Place

    The chair, the table, the room or the seat, held mid-conversation.

  • Stops the No-Show

    A deposit taken on the call, then the reminder that lands before it.

  • Refills the Empty Hour

    The freed place goes to the waitlist the moment it opens.

Bring the Calendar You Already Run

Thirty minutes. We will take the same call against your own availability and show you exactly what gets written back.

Book a Demo Call

Thirty minutes, against your own workflow. Nothing is installed beforehand.